Customer satisfaction survey Step 1 of 7 14% CUSTOMER SATISFACTION SURVEYHow did you find us ? Website chclement.ca Facebook/Twitter Advertisement in Newspaper Signage in subdivision MLS (Multiple Listing System) My Real Estate Agent Friend recommendation SALES EXPERIENCEWas your Salesperson knowledgeable of the product no knowledge somewhat knowledgeable knowledgeable very knowledgeable exceeded expectations Did he/she answer all of your questions relating to the purchase of the new home never got any answers to my questions got most of the answers to my questions got some answers to my questions got all the answers to my questions exceeded expectations Additional info: SHOWROOMHow would you rate your visit to the Showroom not satisfied somewhat satisfied satisfied very satisfied exceeded expectations How would you rate the selection of the products offered at the Showroom from 1 to 10 1 poor 2 3 4 5 average 6 7 8 met my expectations 9 10 exceeded my expectations Additional info: CONSTRUCTIONHow would you rate the quality of your new home 1 poor 2 3 4 5 average 6 7 8 met my expectations 9 10 exceeded my expectations Are you satisfied with the workmanship of the construction 1 poor 2 3 4 5 average 6 7 8 met my expectations 9 10 exceeded my expectations Additonal info: AFTER SALES SERVICEHow would you rate your experience during the inspection of your property – were you shown all the details of your new home and were you given enough time to do a thorough inspection – did we answer all of your questions. not satisfied somewhat satisfied satisfied very satisfied exceeded expectations Were the repairs done in a timely and professional manner not satisfied somewhat satisfied satisfied very satisfied exceeded expectations How would you rate your satisfaction with the after sales service not satisfied somewhat satisfied satisfied very satisfied exceeded expectations Additonal info: PRICE $How do you feel about the price versus the quality of your new home. No value too expensive Value but slightly expensive Good value for the quality of the construction Excellent value when compared to other products on the market We are curious - whats the favourite part of your home that made you buy a Clément Home ?(you can tick more then one) Price point $ Location Quality of construction Proximity to schools & parks Exterior design Floorplans – love your models Concrete soundproofing Reputation of builder Ease of purchase Small downpayment Flexibility of builder Appliance package Availability of inventory homes Tarion Warranty Other Other SUGGESTIONSDo you have any suggestions concerning our products or services ?